A daily scam check for the people you love

Scammers are patient. Now your family has someone watching, too.

Second Look sets up a scam watchdog on your parent's own accounts. Every morning it checks their email, texts, Facebook messages and bank activity for warning signs, then emails a short report to the family members they choose.

Talk with us See a sample report

How it works

We set it up in their home

We visit, explain everything, and connect only the accounts they choose. They type their own passwords on their own phone. We never see them.
It checks every morning

An AI assistant on their own account reviews what's new for signs of a scam. Optional checks during the day catch urgent warning signs sooner. Nothing is checked overnight.
Family gets a short report

At 8:00 AM, the family members they choose get an email: what looks suspicious, why, and what to do about it. On quiet days, the report says so, so you know the check is still running.

What it watches for

Scams rarely arrive as one obvious message. They build over days: a fake alert, then a phone call, then a request for money. Second Look reads new activity in light of the last two weeks, so the pattern shows.

Someone pretending to be their bank, Medicare, the IRS or tech support
A "grandchild" in trouble, texting from a new number
Requests for gift cards, wire transfers, cryptocurrency or cash
Being told to keep a secret from family or bank staff
Large withdrawals or new payees that follow a suspicious message
Password-reset emails and sign-in alerts they didn't ask for

What a family report looks like

This is a fictional example. Real reports include only what relates to a possible scam.

Subject: 🔴 URGENT: Second Look report for Mom, Tue Oct 6

Summary: Mom withdrew $9,500 in cash yesterday, three days after someone pretending to be her bank's fraud department told her to protect her savings. Please call her today.

Why it looks like a scam

The email came from a Gmail address, not her bank. It told her not to talk to bank staff. The withdrawal came right after. Victims are usually pushed to do it again.

What to do today

Call Mom. Ask gently whether anyone has contacted her about her accounts.
Call her bank using the number on the back of her card, not any number from the emails.
If she has handed cash to anyone, or a "courier" is coming, call the police.

Our promises

It only looks

It never replies to anyone, moves money, pays bills or deletes anything. The only emails it sends are the reports they approve.

We never see passwords

Your parent types every password themselves. If anyone claiming to be Second Look asks for a password or code, it's a scam.

Private things stay private

Reports leave out health, personal conversations and ordinary spending. Family members see the reports, never the accounts.

They're in charge

Your parent chooses what's checked and who gets reports. They can stop it at any time, for any reason, with one phone call.

What it can't do

We'd rather you hear this from us. Second Look is an early warning, not a guarantee.

It can't hear phone calls, and it doesn't see letters or in-person visits.
It will miss some scams, and it will sometimes flag things that turn out to be fine.
It doesn't stop transactions. Only the bank can do that.
Reports can arrive hours after something happens.
It isn't financial, legal or medical advice.

Questions

Does my parent have to agree to this?

Yes. We explain everything in person, and they sign a plain-language permission form. Second Look is something done with them, not to them. They can change or stop it at any time.

What is the AI assistant?

Second Look uses Muse, an AI assistant made by Meta, running on your parent's own Muse account. We write and maintain the scam-watching instructions it follows. Second Look is an independent service and isn't affiliated with or endorsed by Meta.

How does it see bank activity?

Through Plaid, a service many banks and apps use, in read-only mode. It can see activity but cannot move money. Your parent can remove that access at any time.

Does it work with text messages?

For iPhone users with a Mac at home, yes. Without a Mac, it can still watch email, Facebook messages and bank activity. We'll go over what fits your parent's setup before anything is installed.

Do you keep copies of their messages?

No. Everything stays in your parent's own accounts. Once a week we get a short technical note saying whether each connection is working. It never includes messages, names, dollar amounts or account details.

Think someone is being scammed right now?

Hang up, don't send money, and call the bank using the number on the back of the card. Call 911 if anyone is in danger. For free help, call the National Elder Fraud Hotline at 1-833-372-8311.

Talk with us

Tell us a little about your family, and we'll explain how Second Look could fit. No pressure, and nothing is set up without your parent's agreement.

hello@secondlookfamily.com